Frequently Asked Questions
All You Need to Know
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Who should I call when the office is closed?
There is always a physician on call for our office when the office is closed. If you have medical questions or need to reach one of our doctors, please call the St. Peter's University Hospital Pediatric Call Center at (732) 296-1521 . There your call will be taken by a pediatric registered nurse to further assist you. -
Who do I contact if I need a referral for a subspecialist?
If your practitioner has recommended your child see a subspecialist, a referral can be prepared by our office staff. Once you have made an appointment, please call our office with the appointment information and the referral will be completed. -
How can I schedule an appointment?
You can simply call our East Brunswick office. For well child appointment s , we ask that you call after 11:00 a.m. This allows our triage staff to handle the high volume of calls for sick patients that is typical each morning. When you call for a sick appointment , our triage nurses will ask a number of questions in order to determine the severity of your child’s illness and the appropriate type of appointment to make. We will not deny a patient an appointment, however there are times when it is suggested that more time be given for symptoms to evolve or improve. In the event that you believe your child should be seen regardless of the nurses' advice, simply thank them for their time and let them know that you would be more comfortable with your child being evaluated today and an appointment will be scheduled. -
Who do I notify when my newborn baby is born?
If your child is born at Saint Peter's University Hospital or Robert Wood Johnson University Hospital you simply notify the nursing staff and they will notify our office. One of our physicians makes hospital rounds each morning at these two hospitals only. We do not have admitting privileges at any other hospitals, therefore your newborn will be evaluated by the hospital pediatric staff and you will be instructed to follow up in our office 1-2 days after being discharged.. -
Do your physicians see patients in the emergency room?
If your child is taken to the emergency room, our physicians do not routinely evaluate them. The child is seen by the emergency room physician and one of our practitioners is notified as to your child's status. We recommend that patients go to Saint Peter's University Hospital or Robert Wood Johnson University Hospital for emergency room services, as they have pediatric emergency room physicians 24 hours a day. We recommend using the nearest pediatric ER in emergency/ life-threatening situations. -
How soon should my newborn baby be seen after being discharged from the hospital?
If your child is born at St. Peter's University Hospital or Robert Wood Johnson University Hospital , we will see the child in the hospital and provide discharge plans. If your child is born at another facility, you should make a follow-up appointment within 72 hours. -
How early can I schedule a well-child exam?
The office schedule for the practitioners is available six months in advance. Therefore you can call six months in advance to schedule a well child appointment.